VINTAGE-UNITED RETURN POLICY:
- Please note! All products we offer for sale on this website are property of their respective owners. Most of the items are pre-owned and can show a varied degree of wear – from mint condition to well worn. Only products that mentioned in description as New, has no signs or any wear.
- We make sure that the description of every designer item sold on the website, disclosing the true condition and the quality of the item precisely.
- Buyer should be aware that, in the unlikely event minor damage or defects are detected, Vintage-United can not be held responsible for this.
"The European Consumer Rights Directive determines that a consumer of a digital service
has the right to return their purchase within a 14 days "cooling-off" period for any reason.
The allowed return period starts on the day of delivery."
We accept returns or exchange on designer items purchased at www.Vintage-United.com in following situation:
- When you made agreement with us in advance to see or try the product and return it in case of not satisfaction.
- If you can provide evidence that your purchased item is not authentic or
- The description of the item is not match to the actual condition Vintage-United will be fully responsible.
We guarantee your money back payment!
- We will refund the amount of the item include any shipping charges you paid when you made your purchase.
- The amount of the item we refund does not include the shipping costs for returning or exchanging items, it's your own cost!
- Please note! No return or exchange will be accepted for "no reason"!
- Also the Sale purchases are Final
There are strict conditions concerning the Return Policy:
- You may not use items that you have received!
- The item must be in the same condition, as we have shipped, not worn or damaged and with original tags.
- Every return must be authorised by Vintage-United otherwise the return will not be accepted. It is not enough to just send the goods back.
- To exercise your right of withdrawal, you must inform Vintage-United within 48 hours after receiving your purchase, about your decision by email and marked it as "return request".
- You can do this by adding a written statement to the goods that you are returning and by sending e-mail to firstname.lastname@example.org
- You can use a Model Withdrawal Form / Modelformulier Herroeping , which written in English or in Dutch.
- If Vintage-United have received the item and accepted for return, payment will be returned to your account within the statutory period of 15 days.
- Pleas contact Vintage-United if you have any questions or concerns.
We are ready to help, so you can make the right shopping decision.
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