Feel confident when shopping with us. We accept eligible returns within 15 days of the shipping date for a full refund if you’re based in Netherlands. You will have to bear the direct cost of returning the goods.

For international customers; refunds will not include any import duties and payment fees. You will have to bear the direct cost of returning the goods.

Your purchase is eligible for return if it meets the following conditions: 

• The item must be in the same condition, as they were shipped, not worn or damaged and with the original tags in place.
• Every return must be authorized by Vintage-United otherwise the return will not be accepted. It is not enough to just send the goods back.
• To exercise your right of withdrawal,  the item must be returned within 14 days after the return request.
  You can do this by adding a written statement to the goods that you are returning and by sending e-mail to info@vintage-united.com    
  You can use a Model Withdrawal Form / Modelformulier Herroeping , which written in English or in Dutch.

  RETURN ADRESS:
  Commelinstraat 250A,
  1093V Amsterdam
  Netherlands

Please send us “return requests” as soon as possible after receiving your purchase.

Ship your item with a reliable shipping provider, adequate insurance to cover the value of the returned item and include a signature requirement.

REFUNDS:

Once your returned goods are received and inspected, we will send you an email confirmation.  

If the item(s) eligible for return, your payment will be refunded to your account of the original payment method within the period of 7 days.

We will refund the full amount of the item you paid when you made your purchase for domestic clients.
You have to bear the direct cost for returning the goods, including any import duties and payment fees. 

The right of withdrawal will not exist in the following cases;

For the provisions of services after the service has been fully performed, provided that the performance has begun with the consumer’s prior express consent, and with the acknowledgement that he will lose his right of withdrawal once the contract has been fully performed by the trader: Layaway purchases.

For the supply of goods made to the consumer’s specifications: Personal Shopping orders

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Please contact Vintage-United if you have any further questions or concerns. We are ready to help, so you can make the right shopping decision.