TERMS & CONDITIONS
Welcome to the www.vintage-united.com shop online. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please read and accept our General Terms by inserting “Accept” If you have any questions relating to these terms and conditions please contact us through the contact form.
INFORMATION ABOUT US:
www.vintage-united.com is a shop online operated by Vintage-United Company
We are registered in Netherlands Chamber of Comerce with KvK number 65562003 / VAT:NL002394615B95
Our registered main trading address is Leuvenstraat 35, 1066DZ in Amsterdam, Netherlands
Please note! It’s not a visiting address.
All the items presented on Vintage-United belong to their respective Owners.
Designer items provided at www.Vintage-United.com are mostly pre-owned and only sometimes new.
BUY at VINTAGE-UNITED.COM
The first step if you decide to Buy an item at Vintage-United: Create your own account, using your email address and password.
There are no restrictions on or charges for opening an account and by that you create a history of your purchases on our web shop.
Vintage-United takes all technical and organisational measures necessary to ensure the security of your Personal Information.
Vintage-United provide you safe payment through our secure check-out system.
Vintage-United takes the responsibility to safe delivery of your purchased goods until the moment we have got confirmation of receiving the delivery.
Vintage-United sets high quality standards and guarantee the authenticity of all designer items sold on the web shop.
PRICE AND PAYMENTS:
The selling prices of all items presented on our website are determined in consultation with the individual Seller.
These prices do not include delivery costs, which will be added to the total amount due by the check out.
According to the European Low of Exception the second hand or used goods are not subject to VAT (BTW)
The prices are not include VAT(BTW), the buyer is not entitled to claim a VAT(BTW) input on the goods.
Vintage-United will provide secure shopping and offers the following payment methods through our secure check-out system:
PayPal; -Credit card; -Bank transfer; -TransferWise; -Sofort; -IDeal;
We charge additional payment fees on the transactions made via PayPal and Credit Card.
For the security reasons we only accept payments by Credit Card up to €5500,-
Vintage-United strives to deliver as fast and save as possible, after payment has been received.
Delivery times are based on business days, from Monday to Friday, except public Holidays;
1-2 business days domestic shipping.
1-2 business days to the European Economic Area.
3-4 business days to the USA and the Rest of the World.
Once your order has been shipped, you will receive an email confirmation that provides UPS or DHLExpress tracking number, this permits you to track your package online.
Please note! That Vintage-United is not responsible for any delays caused by the public Holidays or destination customs clearance processes.
Buyer should be aware that exceeding the delivery does not obligate Vintage-United for any compensation.
Shipping charges will be determined by destination, item size and weight. Applicable shipping cost will be provided during checkout.
Shipping within Netherlands complimentary and is Free of charge.
For WEST EU Countries we charge from €25 to 40,-
For REST of EU Countries we charge €30 to 50,-
For US, Canada we charge €35 to 65,-
For the Rest of the World countries, s.a. Russia, Kuwait, Japan, Indonesia or Hong Kong we charge €40 to 95,-
For purchases above €6000, – we do not charge any shipping cost.
We will gladly accept eligible returns within 15 days of the purchase date for a full refund if you’re based in Netherlands.
For international customers refunds will not include any original shipping costs, including any import duties and payment fees.
“The European Consumer Rights Directive determines that a consumer of a digital service
has the right to return their purchase within a 14 days “cooling-off” period for any reason.
The allowed return period starts on the day of delivery.”
You may return your purchase in following situations:
When you made an agreement with us in advance to see or try the product on forehand and return it in case of not satisfaction.
If the condition of the item drastically don’t match to the actual description on the website.
If you can provide evidence that your purchased item is not authentic or the description of the item is not in line with the actual condition. We guarantee your money back payment! We will refund the amount of the item include any shipping charges you paid when you made your purchase.
We do not accept return for Brand New items, for Personal Shopping orders and Layaway purchases. Also purchases for items on Sale are final and cannot be returned.
Please note! No return or exchange will be accepted for “no reason”
We will refund the full amount of the item you paid when you made your purchase for domestic clients.
The amount we refund will not include any original international shipping cost, including import duties and payment fees for international clients.
The shipping costs for returning or exchanging items, will be for your own account.
There are strict conditions concerning the Return Policy:
You may not use items that you have received!
The item must be in the same condition, as we have shipped, not worn or damaged and with the original tags in place.
Every return must be authorised by Vintage-United on forehand, otherwise the return will not be accepted.
To exercise your right of withdrawal, you must first inform Vintage-United about your decision by email and marked it “return request”. It will be not enough to just send the goods back.
You can do this by adding a written statement for the goods that you are returning and by sending e-mail to firstname.lastname@example.org
You can use a Model Withdrawal Form / Modelformulier Herroeping , written in English or in Dutch.
When Vintage-United received the item and accepted for return, payment will be returned to your account within the statutory period of 7 days.
We make sure that the description of every designer item sold on the website, disclosing the true condition and the quality of the item precisely. Please contact Us if you have any further questions or concerns. We are ready to help, so you can make the right shopping decision.
SELL WITH VINTAGE-UNITED
Selling your luxury designer pieces have never been easier.
There are two options of designer consignment at Vintage-United :
1. The first step if you decide to sell, read our HOW TO SELL CONDITIONS.
2. Consign with us, send you CONSIGNMENT REQUEST and get free price quote.
3. Consign with us, request PRIVAT CLOSET SERVICE and let us do all the work and Sell your preloved fashionable wardrobe.
4. Sell your bag(s) to us, send you BUY OUT REQUEST, get a price quote and receive direct payment.
We consider for sale only high fashion and designer brands.
An item must be authentic in excellent condition or new and of top quality.
Vintage-United controls and guarantees the authenticity of the items.
The items must be provided, if possible, with original packaging, tags or proof of purchase.
We work with a network of authenticity experts who supports us to recognise any items that might be a cause for concern.
Your clothes will remain up for sale six(6)months on Vintage United online shop.
If the clothes are not sold within six months, we can put the clothes in consultation with you for one month in the sale.
Vintage-United determines the selling price always in consultation with you.
Vintage-United determines which items will be sold on the web shop.
For your attention! Buy using the Private Closet Service Vintage-United can not be held responsible for any
damage caused to your designer goods, in any manner whatsoever.
Don’t forget you have free and unlimited sale possibility at Vintage-United.com Your commission only applies once your item is sold!
You receive your payment within 15 days, this delay is related to the withdrawal period for online purchases.
The amounts and rates indicated are including tax.
Our commission varies depending on the sale price of your item.
The commission rates set according to the price range.
30% for items priced from 90 to 900 euro
25% for items priced from 901 to 2000 euro
20% for items priced from 2001 to 3000 euro
15% for items priced from 3001 to 8000 euro
10% for items priced above 8000 euro
When you wish to use The Private Closet Service our commission is:
25% and not depending on the price range.
The security of your Personal Information is important to us, Vintage-United takes all technical and organizational measures necessary, to ensure data protection. We use physical, electronic, and administrative safeguards to assist us in preventing unauthorized access, maintaining data accuracy and correctly using your Personal Information.
Your personal data will be incorporated into the customer base of Vintage-United.
This information will not be disclosed to third parties and are intended solely for maintaining the customer relationship.
Vintage-United may use your personally identifiable information internally to improve our marketing and
This Policy explains the cookies we use and the purpose for which we use them for our website www.vintage-united.com.
A cookie is a small information file that is sent to your computer and is stored on your hard drive.
We use the following types of cookies:
They include for example cookies that enable you to log into secure areas of our website or make transactions.
Analytical/performance cookies: allowing us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.
This helps us improve the way the site works, for example, by ensuring the users are finding what they are looking for quickly.
This enables us to personalise content for you, greet you by name and remember your preferences.
We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can change the settings on your browser to prevent cookies being stored on your computer without your prior permission.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Site.
Your Vintage-United team