Besides we offer excellent service and customer support, our team is available 7 days a week from 9:00AM to 19:00PM, contact us any time.
To purchase an item on our website, a buyer registered at Vintage-United should click the “add to cart” button, to place the item into her/his shopping cart. This is the first step of the buying process.
You have the option of reviewing all the sales items placed in the shopping cart. And if necessary, of correcting and/or removing sales items out of the shopping cart.
Vintage-United is explicitly acting as a seller on its own behalf. By clicking the “order” button, you confirm the sales contract between Yourself/Buyer and Vintage-United.
If you are not a registered customer you will be requested to “create an account” or fill in your billing information.
The total amount will not include VAT because we deal with second hand goods. Delivery Costs will be added depended from the resident country. After this step, directly follow the payment request. You can choose from the listed payment methods.
Vintage-United currently offers the following payment methods: Bank Transfer; Wise, Credit Card; PayPal; ApplePay; IDeal
After the payment is completed, you will get a confirmation e-mail with the details of your order.
Vintage-United strives to deliver your order in Netherlands within 1-2 business days, after payment has been received, within
2 business days to the the European Economic Area and 3-4 days to the rest of the World countries.
Once your order has been shipped, you will receive an e-mail confirmation that provides DHLExpress or UPS-tracking number.
We only accept returns or exchange of designer items purchased at www.Vintage-United.com in following cases:
When you made an agreement with us in advance to see or try the product and return it in case you are not satisfied.
If you can provide evidence that your purchased item is not authentic or description of the item is not match to the actual condition Vintage-United will be fully responsible.
To exercise your right of withdrawal, you must first inform Vintage-United about your decision by email and
marked it “return request”. Find here our Return Policy conditions.
If you want to cancel your order make sure that you mail us as soon as possible: info@vintage-united.com
We love to know your opinion. Vintage-United team will appreciate if you write your Review about our Service.
Please give your feedback, so that we can develop and provide the best customer service possible.
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